In 1992, 79-year-old Stella Liebeck ordered coffee at a McDonald’s drive-thru and, while parked, she placed the cup between her legs to remove the lid and add cream. The coffee spilled, causing severe third-degree burns across sixteen percent of her body that required hospitalization and skin grafts. When McDonald’s refused to cover her medical bills, she filed a lawsuit seeking damages.
The Trial Phase
During the trial, the court seated a jury selected from a jury venire after conducting voir dire. Liebeck served as a fact witness, testifying about the incident, while an expert witness in thermodynamics testified that McDonald's kept its coffee at dangerously high temperatures (180–190°F) compared to other restaurants. Defense counsel subjected the expert to cross-examination.
Following the judge's jury instructions on the civil standard of proof (requiring a preponderance of the evidence rather than the criminal "beyond a reasonable doubt" standard), the jury reached a verdict. They found McDonald’s liable and awarded $200,000 in compensatory damages (reduced due to her minor fault) and $2.7 million in punitive damages. Because the punitive award was excessive, the trial judge entered a judgment modifying it downward via remittitur. (Had an award been incorrectly low, the judge could have used an additur).
The Appellate Phase
Following the judge’s remittitur, both sides prepared to appeal. In civil procedure, a dissatisfied party acts as the appellant by filing a notice of appeal, while the opposing party acts as the respondent. McDonald’s sought to overturn the liability verdict, while Liebeck planned to cross-appeal to restore her full punitive award.
As an appeal as a matter of right, appellate judges would have reviewed the trial record for legal errors under standards like abuse of discretion, with the power to affirm the verdict or reverse and remand it back to the trial court. Any higher appeal would have required a discretionary writ of certiorari. However, before the appellate court heard the case, both parties reached a confidential out-of-court settlement to avoid prolonged litigation.
1. Discussion Question: The jury awarded Liebeck millions of dollars in punitive damages, but then the judge reduced this amount using remittitur in Liebeck. In your view, why do judges have post-trial tools like remittitur and additur? Where should courts draw the line between respecting a jury's verdict and correcting an "excessive" award?
2. Hypothetical Scenario: Suppose that during trial, the judge erroneously excluded McDonald’s key safety evidence. McDonald's appeals as a matter of right. If the appellate court determines the trial judge committed an abuse of discretion, what action will the appellate court take regarding the judgment (reverse), and where does the case go next (remand)?

